Travis was our waiter. He was AWESOME. We went to Testarossa Wine event today and came here after. I'm from Portland and he was the best customer service in California so far. Please promote him. Thank you,
It was such an honor for me to host my baby shower at the Palacio Restaurant. And you were certainly one of the reasons I picked this location. :)
When I started my search for the venue, I called several places. Among everyone I called, you were the only one who constantly followed up with me. And patiently answered all my questions and addressed my concerns. That really helped me make my decision.
While planning for the shower, it was such a delight seeing you and LJ work together as a team. And I realized I could sit back and relax. With you two on my side, I had nothing to worry about.
My baby shower was everything I had wanted. And so many of my guests complimented on the venue and the food. Everything was just perfect.
I will be sure to share pictures of the event with you. And I will recommend you and the restaurant to everyone who is looking for a place to host an event. But if there is anything else I could do, please let me know.
Nicole, you are a beautiful person with a such a positive vibe. I am so glad I had the opportunity to work with you. Thank you for everything.
Please do pass on my gratitude to Chuck as well.
I just want to say thank you for helping me plan my bridal shower and being so accommodating. It went perfectly and your staff members were simply amazing! Initially I didn't want a bridal shower, but my mom convinced me and now I am really happy that I did. I can't say thank you enough. :)
We had the most spectacular evening and everything was perfect!! The parking spots were SO appreciated with the light rain outside, and the guests enjoyed being so close, especially when the weather and traffic caused everyone’s arrival to be a bit later than expected.
How fabulous it was that Chuck allowed us to have the entire Baja room—that was so generous! It looked beautiful and inviting the way it was set up. I added the easel with photos and several large orchid plants and it looked great. The appetizers were placed on bistro tables while we collected our guests. Champagne was on a separate bistro table and easy to pull up for later. We had plenty of space to set up the projector to display on the back wall in easy view of all at the table.
Our waitress (Mia?—please give me her name) was extraordinary! Guests commented you would barely have a thought and she was right there at your side. She would consult with me about the timing of our activities and make suggestions and we worked together extremely well.
We moved to the table for the first course and dinner, after which champagne was served and we watched videos sent by friends to celebrate the birthday. Some were quite funny and I was grateful that we had our own space up there so that our soundtrack and laughter didn’t disturb anyone. Next there was a moving toast from our special guest. As dessert came, we distributed cards with emails sent by more friends, and each guest read out one or two. It was a lot of fun.
The food was superb. The presentation was attractive and everything was delicious. More compliments were heard about the quesadillas, guacamole, prawns and paella.
I will definitely let all our friends know what a fabulous restaurant Palacio is. It was a pleasure to work with you, Nicole, you made it all so easy. And the whole event seemed to run so effortlessly.
Thank you, thank you for a most memorable night!
Thanks so much for helping the event be a success!
Working with you was GREAT leading up to the event. I really appreciated your prompt response and you were very helpful for our constant changing plans! The couple said they loved the food, and the kids loved the little nook you showed me too.
I appreciate your help and will be sure to reach out to you for any further event that may come up. :)
Caitlin of amazáe events
It was nice meeting you as well. Everything was wonderful, your wait staff was exceptional.
We will definitely be returning in the future. Thanks
It was a lovely night and we all had a great time. Everyone is talking about how good your foods were. The weather was perfect, too. This is our first time to serve the buffet style at the Shin-nen kay Party (New Year Party) but they really liked a lot. Our favorite dishes yesterday were a Paella, asparagus, plantain, spicy habanero prawns and quesadilla. Traffic from our office in San Jose to Los Gatos wasn’t bad at all and there were a plenty of parking spaces nearby. Everything worked out perfect!! I know that I am going back again with my family. Your place is one of my favorite. I am not surprised that many of us will come back to enjoy your place again. Thank you for taking care of us and giving us a lovely night to remember!!
Thank you for coordinating everything. Everything was superb. Thank you again for allowing us to celebrate our special moment at Palacio.
What a delightful restaurant in the heart of downtown Los Gatos! I chose this restaurant for a special birthday dinner, and it turned out to be a great choice.
It had a touch of formality, with wonderfully attentive service, and a really nice menu with Latin flavors. Thumbs up for a date spot!! P.S. Ask to be seated upstairs, as the downstairs has a vibrant bar area and gets quite loud
It was a beautiful Sunday morning-the sun was shining brightly and the weather was balmy; we ate brunch outside because the ambiance was wonderful, yet tranquil. I was absolutely astonished the food portions served-my compliments to the Chef!